We experienced the first seismic shift in business when IT became accessible to all and revolutionized the workplace. Now, we are seeing new technologies power another shift in IT itself. Over the past 10 years, with the mainstreaming of concepts like cloud computing and the emergence of disruptive technology like the iPhone, IT has changed into a very different place than it used to be.
We’re seeing these profound changes in IT due to user expectations – they want the best tools, and they want them now. An IT department that doesn’t meet these needs risks being either bypassed or replaced.
Then Vs. Now
Rather than talking in general about the changes in IT, we will look at the change, in a few key areas of IT: