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Turbonomic Blog

Bridge the Gap Between Application and IT Teams to Assure Application Performance

Posted by AJ Nish on Oct 9, 2020 9:45:00 AM
AJ Nish

There are several Turbonomic enhancements that unify application and IT teams to assure application performance. As Microsoft CEO Satya Nadella put it, “We’ve seen two years’ worth of digital transformation in two months. From remote teamwork and learning, to sales and customer service, to critical cloud infrastructure and security—we are working alongside customers every day to help them adapt and stay open for business in a world of remote everything.”

What is enabling these customers to stay open for business are applications. Applications are at the heart of every business and are the main form of engaging with customers, employees, and partners. Poor application performance hurts every business, both externally and internally. First, your customers lose confidence in you, and you lose these customers to competitors – which directly impacts your revenue. Internally, the consequences of poor performance translate to lower productivity and stifled innovation because application developers and IT operations have shifted their priorities to troubleshooting and finding the root cause of performance issues.

How do you get ahead of this? Your Application developers need to be infrastructure aware and, vice-versa, your Infrastructure teams need to be application aware.

The new Turbonomic enhancements bridge the gap between application and infrastructure teams. These enhancements provide comprehensive visibility by helping application developers and IT operations understand the relationships between applications and the full stack of infrastructure resources that they depend on. Let us review each of these capabilities in detail.

Enhanced Out-of-the-Box Integrations with Leading APM Solutions

Turbonomic’s enhanced integrations with APM solutions (such as AppDynamics, Dynatrace, New Relic and Microsoft Application Insights) capture the most critical entities and metrics as configured by the customer and map them into the Turbonomic data model. All infrastructure dependencies, risks and actions are correlated back to the applications, bridging the gap between application and infrastructure teams. This means that if an application is not performing (i.e., slow response time or decreased number of transactions,) an application owner can drill down into the infrastructure and see the root cause of that performance issue. No more finger pointing - application owners are now armed with the infrastructure insights they need to prevent performance issues. Plus, when SLOs are not being met, Turbonomic automation will resource the applications to bring them back into adherence.

ARM Enhancements 1

Data Ingestion Framework

Many of our customers do not have APM tools, or perhaps only instrument APM on a subset of their applications. These customers more than likely track application performance by other KPIs, such as number of support tickets, customer abandonment rates, or revenue generated. The Data Integration Framework (DIF) provides a simple method to capture application relationships, performance metrics and KPIs in Turbonomic. DIF uses a JSON schema to collect data from sources as ServiceNow, SolarWinds, Jira, Prometheus, or any other customer defined sources. The JSON schema that declares the structure of the data that you will load into Turbonomic is available @ GitHub

ARM Enhancements 2

Application Topology Definition
Turbonomic collects a vast amount of data about a customer environment from any of our 40+ targets (ex. Hypervisor, cloud provider, container platform, etc.). Application Topology Definition (ATD) uses the data collected about a customer environment to define application relationships and correlate infrastructure risk back to the application entities, i.e., VM tags that indicate application ownership.
ARM Enhancements 3
Application-Driven Prioritization
As an end user of Turbonomic, what does all this mean to you? Application owners, DevOps, SREs and IT operations now have a single source of truth bridging the collaboration gap. With the new application centric User Interface (UI) and User Experience (UX), Turbonomic users can directly correlate infrastructure risk, optimization, and performance actions back to the application. Application owners will have insights into performance risks and actions at the infrastructure layer. Vice-versa, Infrastructure teams will build trust with application owners as they will be able to explain any resourcing actions that need to be implemented with respect to application context.
ARM Enhancements 4

Now in Preview
Please engage your Account Executive or Customer Success Manager if you would like access to the Preview of Turbonomic 8 enhancements that unify application and IT teams to assure application performance.

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